Intro

Welcome to our privacy policy. We are RedHot Design CC (Registration number 2008/189710/23) and this is policy/plan when it comes to protecting your privacy. We respect your privacy and take the protection of personal information very seriously. The purpose of this policy is to describe the way that we collect, store, use, and protect information that can be associated with you or another specific natural or juristic person and can be used to identify you or that person (personal information).

Scope (who this applies to)

If you are:

– a visitor to our website; or a client who has had web development work done by us, or requested the goods or services that we provide (requested a quote).

Acceptance inferred

You must accept all the terms of this policy when you agree to utilize our website or services. If you do not agree with anything in this policy, then you may not order our goods or request our services.

By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all of its terms.

Data Storage
We store data in multiple locations with multiple 3^rd party providers, namely Xneelo (Hetzner), Jotform, Hostking, GoDaddy, 1Grid and in most cases, with users’ own web hosting providers. In each case, data is stored securely, however each 3^rd party provider has their own set of policies and rules governing their security and privacy policies of their own which may vary from this policy of ours. In each case, the relevant provider will make these policies available on their own respective websites.

Changes to our policy
We may change the terms of this policy at any time by updating this web page. We’ll notify you of any changes by email detailing the changes that we have made and indicating the effective date. If you do not agree with the changes, then you must stop using the website and our goods or services. If you continue to use the website or our goods or services following notification of a change to the terms, the changed terms will apply to you and you will be deemed to have accepted those updated terms.

Collecting your data
Once you request a quote on our website, you will no longer be anonymous to us. You will provide us with certain personal information:

This personal information may include:

– your name and surname; your email address; your telephone number; your company name, company registration number, and VAT number; your postal address or street address.

We will use this personal information to fulfil your account, provide additional services and information to you as we reasonably think appropriate, and for any other purposes set out in this policy.

Info we obtain from browsers

We automatically receive and record Internet usage information on our server logs from your browser, such as your Internet Protocol address (IP address), browsing habits, click patterns, version of software installed, system type, screen resolutions, colour capabilities, plug-ins, language settings, cookie preferences, search engine keywords, JavaScript enablement, the content and pages that you access on the website, and the dates and times that you visit the website, paths taken, and time spent on sites and pages within the website (usage information). Please note that other websites visited before entering our website might place personal information within your URL during a visit to it, and we have no control over such websites. Accordingly, a subsequent website that collects URL information may log some personal information. We may place small text files called ‘cookies’ on your device when you visit our website. These files do not contain personal information, but they do contain a personal identifier allowing us to associate your personal information with a certain device. These files serve a number of useful purposes for you, including: granting you access to age restricted content; tailoring our website’s functionality to you personally by letting us remember your preferences; improving how our website performs; allowing third parties to provide services to our website; and helping us deliver targeted advertising where appropriate in compliance with the applicable laws.

How we may use your information

We may use your personal information to fulfil our duties to you as defined in any scope of work or quotation/cost estimate we have provided, and you may have accepted.

We may send administrative messages and email updates to you about our services, and about work in progress on any project in which we may be involved. In some cases, we may also send you primarily promotional messages. You can choose to opt-out of promotional messages.

Content targeting
While you are logged into the website, we may display targeted adverts and other relevant information based on your personal information. In a completely automated process, computers process the personal information and match it to adverts or related information. We never share personal information with any advertiser, unless you specifically provide us with your consent to do so. Advertisers receive a record of the total number of impressions and clicks for each advert. They do not receive any personal information. If you click on an advert, we may send a referring URL to the advertiser’s website identifying that a customer is visiting from the website. We do not send personal information to advertisers with the referring URL. Once you are on the advertiser’s website however, the advertiser is able to collect your personal information.

Disclosing your information

We may disclose personal information if required:

by a court order; to comply with any law;

to protect the safety of any individual or the general public; and

to prevent violation of our customer relationship terms.

We do not sell your info
We will not sell personal information. No personal information will be disclosed to anyone except as provided in this privacy policy.

We do share with:

Employees internally: We may need to disclose personal information to our employees that require the personal information to do their jobs. These include our responsible management, human resources, accounting, audit, compliance, information technology, or other personnel.

Change of ownership:

Should we undergo a change in ownership, or a merger with, acquisition by, or sale of assets to, another entity, we may assign our rights to the personal information we process to a successor, purchaser, or separate entity. We will disclose the transfer to you directly. If you are concerned about your personal information migrating to a new owner, you may request us to delete your personal information.

Limitation of liability
We give no warranties, nor make any representations in respect of the privacy policies or practices of linked or any third party websites, including any websites we develop for clients (these are the responsibility of each party/entity in their own right).

Contacting us / enquiries regarding our policy:

If you have any concerns or queries arising from this privacy policy or the way in which we handle personal information, please contact us via our website or email popia@redhotdesign.co.za.